There’s something so reassuring about dealing with a Durban family business that’s over 50 years old. When you hand over a family heirloom for reupholstering, trust is everything.
It all began with Mr Ben Narotam, who founded Benze in 1970. When you step in the door of Benze in Mayville, you’ll find him still at the helm, still with the same values of impeccable service and quality workmanship. With son Nesh heading up operations, dad – and founder – Ben is always there contributing his decades of experience and his clear understanding of the importance of relationships. He should know, because that’s what the business has been built on – trust that Benze Upholstery will get it right, trust that family heirlooms will be treated with the utmost care and respect.
Decades of experience means you’ll get a straightforward opinion, a fair quote, and work which goes beyond your expectation.
The family prides itself on building lasting relationships and on their client-focused approach. Clients return time and time again because they know beyond any doubt, that the Benze team is fully committed to first-rate quality, and at least 70 percent of their new business comes from referrals.
When it comes to upholstery, nothing speaks louder than “before and after” images of chairs, couches, and more. For the Benze team, their biggest reward is that look of astonishment, relief, pleasure and gratitude when a treasured heirloom or loved piece is given a new lease on life. As Nesh says, “I’m totally driven by passion. I’m determined that each client will receive the best service possible, and that is our motto.”
Upholstery and restoration is highly skilled work, carried out by experienced craftsmen who’ve not only been doing this for decades – but who also take immense pride in their work. Over the years, staff arrived from all walks of life, and learnt their trade the Benze way.
At Benze, you’ll find a wide range of fabrics from top fabric houses, but Benze Upholstery doesn’t simply recover your furniture. Re-upholstering involves everything from repairs to joints and structural damage, to stripping, replacing webbing, springs and padding, basically making it better than new.
Ben Narotam pointed out their wood restoration work: “We can revive a scratched surface, or paint and colour-match any furniture. We’ve been giving wooden furniture a young, contemporary colour, which includes sanding, painting then upholstering the chairs.”
At Benze Upholstery, they understand that choosing the right upholsterer is very important: “We know that our service and hands-on approach, married to age-old values and workmanship, will give each and every client precisely what they want. Take note of our reviews on Google – that puts minds at rest!” Nesh stresses, “To continue this great legacy is very important to our family.”
Dealing with a family business feels good. There’s a sense of continuity. Ben Narotam began Benze over 50 years ago with that personal touch, and it’s gratifying to see his son Nesh following in his footsteps. Nesh takes great pride in ensuring that the Benze reputation stays the way it’s always been.
FOR MORE INFO: www.benze.co.za