Follow these simple steps to use healthcare resources responsibly and appropriately, and to protect others from infection.
What not to do:
Don’t go to a hospital or emergency department for screening.
“Individuals wanting to be screened or tested for COVID-19 should not go to a hospital or emergency department.
Emergency departments are specialised facilities that are equipped to provide urgent and life-saving care to patients with traumatic injuries and other medical emergencies. Over 80% of people with COVID-19 will have minor to moderate symptoms and there is no reason for them to be seen in an emergency department,” says Mande Toubkin, Netcare’s general manager: emergency and trauma.
“Coming to a hospital if you suspect that you have COVID-19, places the entire hospital community or others at unnecessary risk. What is important is that you practise social distancing and self-quarantine at home so you don’t spread the infection to others.”
What you should do:
Phone your primary healthcare provider if you meet the case definitions for COVID-19 and suspect you may have COVID-19. Don’t go to the GP’s rooms without phoning in advance.
Self-quarantine at home for suspected or confirmed COVID-19
If you suspect that you have COVID-19, you need to self-quarantine. It is crucial that you do not have contact with other people while waiting for the results, so that there is no risk that you could pass on the infection to them.
• DO NOT leave your house to go to any public places.
• If you live with other people, avoid or keep any contact to a minimum.
• Stay in a room that is well ventilated with open windows.
• Discourage any visitors to your home.
• If you have a cough, wear a mask but make sure you follow the guidelines for the correct way of putting on the mask, wearing it and disposing of it to offer effective protection against the spread of infection.
• Use tissues and dispose of them immediately after use in a separate rubbish bag.
• Clean your hands often and thoroughly with alcohol based hand rub or hand spray, or wash them with soap and hot water for at least 20 seconds.
• If you have to share a bathroom with others, clean the bathroom, door handles, taps and any other surfaces you may have touched with a bleach-based disinfectant each time you have used it to reduce the risk of spreading the infection.
• Keep the towels you use separately, do not share towels with other people.
• Ask friends or family to deliver essential groceries and medicines you may need while you are in self-quarantine.
• Wash your clothing separately from that of others, in a washing machine at high temperature.
• If your symptoms worsen, phone the doctor who tested you for guidance.
“The over 80% of people with confirmed COVID-19 who have little or mild symptoms do not need to be admitted to hospital but will be able to recover at home, in self-quarantine, for 14 days. Only persons whose condition is such that they require in-hospital care need to be admitted,” Toubkin concludes.